What is Big Talk?

Big Talk is a clothing brand dedicated to creating high-quality apparel and accessories that encourage open conversations and self-expression. We partner with Printify to bring our designs to life.

Where do you ship from?

We fulfill our orders through Printify, which has multiple production partners across the globe. We have selected Underground Threads as your Provider, thought Printify may occasionally need to reroute the product to one of their warehouses.

What payment methods do you accept?

We accept various payment methods, including credit cards, PayPal, and other secure payment options.

Can I modify or cancel my order?

Once an order is placed, it is processed quickly, and changes cannot be guaranteed. Please contact us immediately if you need to modify or cancel your order.

How long does shipping take?

Shipping times vary depending on your location and the production time of the item. Typically, orders are processed within 2-7 business days, followed by standard shipping times.

Do you offer international shipping?

Yes, we offer international shipping! Delivery times will vary based on the destination.

What is your return policy?

Due to our partnership with Printify, we currently cannot accommodate regular return and exchange requests. We encourage customers to review size charts and product descriptions carefully before making a purchase.

What if I receive a defective or incorrect item?

If you receive a defective or incorrect item, please contact our customer support team within 14 days of receiving your order. We will assist you in resolving the issue, which may include a replacement or refund.

Can I exchange an item for a different size or design?

Unfortunately, we are unable to process exchanges at this time. We recommend checking the sizing guide before making your selection. If you need a different size, you may need to place a new order.

How can I reach customer support?

For any questions or concerns, you can contact our customer support team at info@bigtalk.com. We aim to respond to all inquiries within 48 hours.

Thank you for choosing Big Talk! We appreciate your understanding and support.